Refund policy

Refund & Return Policy

Retro Longevity Sciences

Effective Date: [Insert Date]

At Retro Longevity Sciences, we are committed to maintaining the highest standards of quality and compliance. Due to the nature of our products, all sales are final.

No Returns or Refunds

All products sold by Retro Longevity Sciences are research-use-only peptides and laboratory materials. Because these products are:

  • Intended strictly for laboratory research purposes

  • Not approved for human or veterinary use

  • Sensitive to handling, storage, and environmental conditions

  • Unable to be restocked or resold once shipped

We do not accept returns, exchanges, or offer refunds under any circumstances.

This policy applies to, but is not limited to:

  • Buyer’s remorse

  • Incorrect product selection

  • Improper handling or storage after delivery

  • Refusal of shipment

  • Unused products

Order Accuracy

Customers are responsible for reviewing their orders carefully before submitting payment. If you believe there has been an error in processing your order by Retro Longevity Sciences, you must notify us within 24 hours of delivery confirmation at [Insert Support Email].

Damaged or Incorrect Items

If your order arrives:

  • Damaged during transit, or

  • Containing an incorrect item due to our error

You must contact us within 24 hours of delivery and provide:

  • Your order number

  • Clear photographs of the shipping box and contents

  • A description of the issue

If the issue is verified as our error, we will determine the appropriate resolution at our sole discretion.

Shipping Responsibility

Retro Longevity Sciences is not responsible for:

  • Carrier delays

  • Incorrect addresses provided at checkout

  • Lost or stolen packages marked as delivered

Please ensure your shipping information is accurate at the time of purchase.